Your Privacy

Overview

Here at DM Solutions Plumbing & Heating we are aware of the need to address Internet privacy issues and we believe you should be aware of how we intend to treat any information about you that we might receive on the Internet as a result of your visit to this website.

Information About OnLine Visitors

You can visit this website without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the email addresses of visitors. In general at DM Solutions, we gather information about users of the site collectively in order to determine, for example, which areas users access more frequently. This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving our range of services and the content of the website.

There are times however, when we may need information from you, such as your name, address and business needs. Customarily, the personal information we obtain is used only to respond to instructions and enquiries. We may also ask you to voluntarily provide us with information for market research, such as your interests, demographics, and experience of the area. DM Solutions will not release your name, address, email address, card details or any other information to any outside party. We will not trade, sell or redistribute information that you provide to us to any other companies, organisations or individuals.

Access to Information

The EU GDPR (2016/679/EU) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation. Any access request should be sent to lisa@dmsolutionsgretna.co.uk along with proof of identity. If you are not satisfied with a request to access your information you have the right to lodge a complaint with the Information Commissioners Office (ICO) by using the following URL - https://ico.org.uk/concerns/handling/

Cookies

Cookies are elements of data that a website can send to your browser which may then store on your system. Some website pages use cookies so that we can better serve you when you return to the DM Solutions website. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Web Site Links

This website contains links to other websites which we believe will be of interest to visitors. While we try to link only to sites that share its high standards and respect for privacy, we cannot take responsibility for the content or the privacy practices employed by other sites

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